Most conflict is the result of escalated misunderstandings.
Managers don’t often understand how to settle minor disputes between employees and avoid undertaking the task altogether. We use neuroscience to guide understanding about how the brain hijacks clear thinking in conflict and what to do about it. We help participants face these challenges and give practical support to enable them to achieve successful outcomes.
These workshops focuses on the 12 steps of conflict negotiation and resolution and guide managers through the basis of interpersonal conflict, models, methods and mindsets to think through these issues authentically and tips to manage it.
Half day to 2 day workshops are available.